Yes. The 130 dB alarm and the built-in flashlight work entirely on their own — no phone, no app, no signal needed. You only pair a phone if you want the extras: one-tap emergency calling and live location sharing.

A full charge lasts several weeks of everyday carry. EVA recharges over USB-C in a couple of hours, and a quick top-up is enough to see you through the week — so it’s ready whenever you are.

Only the emergency contacts you choose, and only when you start a share or trigger an alert. EVA doesn’t track you in the background — your location stays private until you decide to send it.

Setting EVA off takes a deliberate press-and-hold rather than a single tap, so it won’t fire on its own in your bag or pocket. If it ever does, you can cancel it in seconds — no false alarms on the bus.

EVA is splash- and rain-resistant, so everyday carry, a sudden downpour or a sweaty run are no problem. It isn’t designed for swimming or being fully submerged.

Email info@eva-alert.com with your order details and we’ll approve your return and walk you through the next steps. In some cases we’ll send you a return shipping label. Approved returns go to: Rimco Fulfilment, Fluorietweg 14B, 1812 RR Alkmaar, The Netherlands.

Once we’ve received and checked your return, your refund goes back to your original payment method within 10 business days. If it’s been more than 7 business days since we approved your return and you still haven’t seen it, email info@eva-alert.com and we’ll chase it for you.

Yes. If you’re ordering from the EU, you can cancel within 3 days of receiving your order without giving a reason. Just reach out to info@eva-alert.com to arrange it.

A few things can’t be returned, for hygiene, safety or legal reasons:

• Custom or personalised products
• Personal care and hygiene items
• Hazardous materials, flammable liquids or gases
• Sale items and gift cards

Let us know as soon as you spot it. Email info@eva-alert.com with your order number and a photo if you can, and we’ll sort out a replacement or refund right away.

We collect what we need to get your order to you and keep your account working: your contact and delivery details, payment information, order history, and basic device and usage data. We use it to fulfil orders, provide support, keep the service secure, and — only if you’ve opted in — send you updates by email.

We never sell your location data or use it for advertising. We do share some information with the partners who help us run the store — our payment processor, fulfilment and analytics providers — and with marketing partners for personalised ads. You can opt out of data sharing for targeted advertising at any time by emailing info@eva-alert.com.

Only the trusted contacts you choose, and only during an active alert. EVA uses background location so those contacts can see your live position in an emergency even if the app is closed — and you can turn that permission off anytime in your device settings. Your location is never used for advertising or sold.

Email info@eva-alert.com and we’ll help you access, correct, delete or export your personal information, or restrict how it’s used. To stop marketing emails, just use the unsubscribe link at the bottom of any message.

Email us at info@eva-alert.com — that’s the fastest way to reach the team. You can also message us on Instagram or TikTok (@eva.alert), or find us on LinkedIn as EVA-alert.

You’ll need to be the age of majority in your country to place an order, or have a parent or guardian’s consent. Younger users are welcome to carry EVA with a guardian’s permission.